Wink extends subscription deadline, but customers say it’s not enough

Last week, smart home company Wink made the surprise announcement that it was transitioning to a subscription-based business model, one that...

Last week, smart home company Wink made the surprise announcement that it was transitioning to a subscription-based business model, one that would effectively brick customers’ devices if they didn’t start to pay a monthly fee. That alone was enough to upset customers, but the one-week deadline Wink gave them sent users into a frenzy, prompting a response from the company. … Continue reading

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